Current Cites

February 2019

Edited by Roy Tennant

Contributors: Charles W. Bailey, Jr., Peter Hirtle, Leo Robert Klein, Nancy Nyland

Cleverly, Paul H., and Simon  Burnett. "Enterprise Search and Discovery Capability: The Factors and Generative Mechanisms for User SatisfactionJournal of Information Science  45(1)(2019): 29 - 52. ( - Two professors at Scotland's Robert Gordon University conducted a multi-year study of user satisfaction, or dissatisfaction, with a company's enterprise search and discovery system. The research was sparked by their conclusion, after an extensive literature review, that there is a "lack of a holistic study of enterprise search and discovery capability in the academic literature." The authors collected and analyzed more than 1000 responses from users over two years, supplemented by interviews with selected commenters. Users framed their satisfaction/dissatisfaction by comparison to Internet searching. The concept of "Google habitus" summarized "how people think, feel and act, where Internet search engines may have enabled a reconfiguration of human searching habits." The researchers were looking for "generative mechanisms," or "an unobserved entity, process or structure that acts as an ultimate cause..." They concluded that their analysis "may provide the first empirical support for what some enterprise search practitioners have been saying for some time: effective search capability in the enterprise requires more than technology." It also requires an emphasis on both information literacy and information culture. Readers who want to dig deeper can consult Dr. Cleverley's dissertation, which was a runner-up in the 2018 iSchools Doctoral Dissertation Awards. - NN

Reda, Julia. "The Text of Article 13 and the EU Copyright Directive Has Just Been FinalisedJulia Reda  (13 February 2019)( - The proposed EU Copyright Directive, which most EU nations indicated support of recently and which is nearing a final vote, would dramatically change Internet copyright law through two major provisions: Article 11 and Article 13. Briefly, Article 11 would essentially require search engines and commercial websites to get "press publications" licenses to reproduce anything from news publications other than just a link, while Article 13 would essentially require "online content sharing service providers" to either get licenses to reproduce material or to filter user uploads. It's a bit more complicated than this, but that's the gist. Google's test run shows how Article 11 might change Google News. The likely effect of Article 13 is the implementation of content filtering by social media sites. Regarding the bill, Gus Rossi, Global Policy Director at Public Knowledge, has said: "Web services large and small might decide to implement the directive globally, which would diminish American users' capacity to share memes, political satire, or news articles online. Bad ideas travel fast across the Atlantic, and it’s only a matter of time before the American entertainment industry tries to enshrine these misguided reforms in U.S. law." - CB

Rigda, Christine, Margaret  Hoogland, and Jessica  Morales. "'But I just want a book!' Is Your Discovery Layer Meeting Your Users' Needs?Journal of Web Librarianship  12(4)(2018): 246-260. ( - Wonderful final words following the implementation of a new library discovery layer. They found that users were having trouble finding books in print. The library tested the new system finally and fixed this initial problem. Their conclusion: 'We should have tested EDS extensively before implementation, and we recommend doing this to all libraries before major changes are rolled out to users.' Right! - LRK

Wu, Michelle M. "Revisiting Controlled Digital Lending Post-ReDigiGeorgetown Law Faculty Publications and Other Works  (2019)( - Controlled digital lending (CDL), which I cited earlier, continues to be a hot topic. In light of the recent 2nd Circuit ruling concerning ReDigi's attempt to resell digital music, a number of groups, including the American Association of Publishers, the Authors Guild, and the Canadian Writer's Guild, have issued statements denouncing CDL. First Jonathan Band and now Michelle Wu have written thoughtful and convincing rejoinders explaining why courts are likely to find CDL legal. It seems more likely that, in spite of their threats, the copyright owners will pursue legislative rather than legal action to sideline this important initiative. Regardless, Georgetown University, the Internet Archive, Boston Public Library, and the other pioneers participating in CDL deserve our thanks for acting in defense of the public's right to read legally-purchased material. - PH

Wu, Michelle M. "Shared Collection Development, Digitization, and Owned Digital CollectionsGeorgetown Law Faculty Publications and Other Works  (January 2019)( - Michelle Wu is on a roll this month. In this article, she proposes that controlled digital lending be used by libraries to create what she calls a digital National Collaborative Library. She envisions a world in which libraries own rather than license digital copies of their collections. Others who own the same items would be able to use the first library's digital copy in place of any physical copies that the other libraries may own. Wu then outlines the organizational and technical structures needed to implement such a system. Though there are still elements that need to be explored (for example, would interlibrary loan of the digital copies be allowed), it is an exciting, implementable vision. - PH